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ORDER
CONFIRMATION POLICY:
Products purchased from Infinity will only be sent to the name and address specified on the Ship To form. The Shipping Name and Address must match the name and billing address of the credit card being used for the transaction.
All orders that have any unclear or incomplete information will be confirmed by a phone call and may require a fax copy of both sides of the credit card and\or the customer's driver's license. Orders that cannot be confirmed will not be shipped.
RETURN
POLICY:
- All
returns must be sent with the ORIGINAL RECEIPT. If the
original receipt is not included, a refund will not be
issued.
- Please
enclose a statement explaining the reason for the return.
- Returns
within 30 days of the original purchase date will receive a
100% refund, less any repair costs.
- No
refunds will be issued after 30 days of the original purchase
date.
- Send
Returns to:
INFINITY CATALOG
P.O. BOX 1089
WEST FALMOUTH, MA 02574
PRIVACY
POLICY:
The
security of your personal information is very important to us. We
never sell or rent your personal information to any third parties
under any circumstances. We value your trust very highly, and will
work to protect the security and privacy of any personal
information you provide to us and will only use it for our own
needs.
HELPFUL
HINTS:
- Items in stock
will be shipped as soon as possible.
- Customers will
receive notice if an item is on back order.
FAQ:
Office Hours are
from 9 a.m. to 5 p.m. Eastern Standard Time, Monday through Friday. To place
an order by phone, call:
Toll Free: 1 (866) 563-5589
Local: (508) 563-5589
Please note that
all transactions on the web are done on a secure server. You
can verify the security of the order form by clicking on the lock
symbol located in the lower portion of your browser. Click here to read
more about website security.
We accept Visa,
Master Card, and American Express.
If you have any
questions about the website or our products please e-mail us at info@infinitycatalog.com
and our staff will respond to e-mail as soon possible.
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